Icons at the Arena - Ensogo

Ensogo deal

Father's Day is fast approaching. Can't think of anything to give my hubby this year. When we learned about the concert, hubby was really interested to watch. Good thing that Ensogo offers tickets for less. We hurriedly availed of the tickets for the Lower Box.

As instructed in the website (and confirmed with their CSD), we have to present the voucher to any SM Cinema Branches. So the following day, hubby went to SM Bicutan to get our tickets and it took him 2 hours to claim.

Here are the reasons:

1. Customer Service booth offline.
2. Booth became online after ages only to find out that it was not the booth for Ensogo vouchers.
3. Transfered to other booth, but the personel was not aware of the procedure. Which code to input etc.
4. Personnel asked help to her Manager, but the Manager also did not know how.
5. Hubby was advised to come back the next day!!! Hubby was fuming mad that time. It would be a waste of gas, time and effort to come home empty handed! What an incompetent people! Hubby insisted to get it that same day!
6. Finally, they handed him our tickets.....,,,, and guess what???
7. Di kami magkatabi! o diba??? The seats are almost full.

The concert will be on the 16th of June. After all this trouble I hope that the concert would be WORTH IT!

Dear SM and Ensogo,

Please cascade to all your staff and branches the PROCEDURE on claiming your tickets!


CHEERS!~